第一周 departure at the airporttest for model i1、what class of ticket would you like，______ class or business class? 那你需要定什么舱位的机票（经济舱还是商务舱）？
a、economy
b、economic
c、economical
d、economics
2、以下中英文翻译正确的是
a、e -ticket 经济票
b、full-fare ticket 全价票
c、infant-fair ticket 折扣票
d、single ticket 单人票
3、i am afraid that your baggage is ______.
a、overweight
b、overweighted
c、exceed weight
d、exceeding weight
4、 the sign above means__________?
a、lift
b、escalator
c、elevator
d、e-lift
5、which item belongs to the contraband on the plane for the carry-on baggage?
a、water
b、lighter
c、knife
d、snacks
6、what information should we offer when we reserve an air ticket?
a、personal name
b、leaving date
c、destination
d、seat number
7、 the sign above means ____________.
a、toilet
b、restroom
c、bathroom
d、lavatory
8、the passengers are not allowed to carry metallic things.
9、we should not make any jokes regarding aircraft hijacking or bombing at the airport.
10、what is the _____ of the ticket? (请问机票折扣是多少？）
第二周 on the planetest for model ii1、请问可以换素食吗？以下翻译中最佳的句子是：
a、could i change the vegetarian meal please?
b、could i change the vegetable meal please?
c、may i have a vegetable meal instead please?
d、may i have a vegetarian meal instead please?
2、 图片中的物品是____________.
a、little table
b、tray table
c、little desk
d、plastic board
3、以下单词能够将对话填补完整恰当的是： ——you have in-flight entertainment equipment of micro-tv and music system. you can adjust the volume and select a _________ as you like. ——yes, it's convenient.
a、channel
b、project
c、choice
d、point
4、选择正确恰当的词语将以下句子补充完整。 please put your carry-on luggage ___________ the seat in front of you if there is no room in the overhead bin.
a、on
b、next to
c、beneath
d、at
5、以下翻译正确的是： please fasten your _______（安全带）?
a、belt
b、seat belt
c、safety belt
d、safe belt
6、如果你在飞机上晕机了，需要空服人员的帮助，以下表述恰当的是：
a、excuse me, i feel like vomiting. may i have an airsickness bag?
b、excuse me, i feel airsick. would you please give me a cleaning bag?
c、i'm sorry i am airsick. could you please hand me an airsick bag.
d、i'm sorry, i don't feel well. i want to throw up.
7、if you are flying internationally, you will need to show your passport again when boarding.
8、cbp is short for u.s. customs and border protection.
9、根据中文，在下面的横线上填上正确的单词或者句子，将意思补充完整。 ladies and gentelmen! _______________，please! 女士们，先生们，请注意！
10、--what would like to drink? --___________（红茶）.thanks. 填入正确的词语，将对话补充完整。
第三周 arrival in a foreign countrytest for model iii1、please put your _____ in upright position.
a、seat back
b、tray
c、desk
d、chair
2、if your uncle is a chinese and he goes to paris for travelling, then for french people, his behavior is _____.
a、emigration
b、immigration
c、migration
d、pointless
3、how long will it take_____ the museum ______ the train station?
a、from, at
b、of ,at
c、from, to
d、of, to
4、turn right ____ the first crossing.
a、on
b、in
c、by
d、at
5、please fasten your _______.
a、belt
b、string
c、seat belt
d、safety belt
6、which of the following currency is not available now?
a、franc
b、pound
c、euro
d、deutsche mark
7、what are the possible reasons of baggage lost?
a、find the wrong baggage claim area.
b、your luggage is on the wrong flight.
c、your luggage is stolen.
d、your luggage is overweight.
8、if you are flying internationally, you will need to show your passport again when boarding.
9、you can place your smaller bag under your seat when you are on the plane.
10、what would you like for your inflight meal? ____________________.(意大利面）
第四周 business reception and arrangementtest for model iv1、i was just _____ by the airlines that my flight has been rescheduled.
a、asked
b、expected
c、informed
d、tell
2、i am planning to _______ my talk with him till tuesday.
a、postpone
b、give
c、have
d、offer
3、i'm afraid that i have to __________ my appointment.
a、give
b、cancel
c、present
d、delete
4、something _______ has come up. he has to attend a very urgent meeting.
a、on the way
b、worse
c、happy
d、unexpected
5、what preparation work should we do before we go to the airport to meet the guest(s)?
a、check the guest(s) flight number and arrival time.
b、book a room (rooms) for the guest(s).
c、prepare business card for exchanging.
d、prepare a kind of vihicle, such as a car or bus.
e、book a package tour for the guest(s).
f、prepare an attractive and sexy dress for yourself.
6、you should introduce the old to the young when you are introducing someone.
7、you should call the person you are scheduled earlier whenever possible.
8、it is not necessary to make your first appointment as early as possible.
9、making the call to rearrange the appointment is a good way.
10、lies or bogus excuses are worst reasons for rescheduling.
第六周 banquet activitiestest for model vi1、1.which does not belong to the eight cuisine in china?_____
a、cantone cuisine
b、shandong cuisine
c、zhejiang cuisine
d、shanghai cuisine
2、please record the following dishes as a standard western dinner. 1. main course 2. soup 3. coffee 4. starter
a、3421
b、3142
c、4123
d、4213
3、which is not the traditional chinese food?____
a、rice dumpling.
b、mooncake.
c、rice ball.
d、bread.
4、which one should we order first at the western restaurant?
a、dessert
b、beverage
c、salad
d、appetizers
5、which of the following statements are not correct?
a、“aroma” implies not only the smell of the dish but also the freshness of the materials.
b、sichuan cuisine emphasizes on the use of chilli, pepper and prickly ash.
c、most chinese restaurants in the west served largely sichuan dishes.
d、hunan cuisine is well known for spicy and numbing.
6、in china, it is polite to open gifts before the guests.
7、if you are the guest attending the dinner party, you’d better not do anything until the host does it first.
8、we should persuade the foreign guests to eat more in order to show our hospitality even if they are very full.
9、making speeches is necessary especially in a large welcome party.
10、根据中文意思完成以下英语表述。 you can reserve the table on the ____.（您可以在网上预定餐位。）
11、请根据中文意思完成以下英语表述。 would you like a table in the hall or in the ____room?(您想在大厅还是包厢用餐？)
第五周 hotel accommodationtest for model v1、if you want to experience local customs and more practices, the best choice for lodging is _______.
a、motel
b、hostel
c、b&b
d、apartment
2、in america, "december 20th,2018" should be written as ______.
a、12/09/18
b、09/20/18
c、18/09/12
d、18/12/09
3、----good morning, welcome to hilton hotel. what can i do for you? ----good morning, i'd like to check in now. ----ok, do you have a ____________?
a、reservation
b、card
c、appointment
d、arrangement
4、---hello, what is the ________ between chinese rmb and us dollars? ---it's about 6.4 yuan for 1 us dollar.
a、currency rate
b、change rate
c、money rate
d、exchange rate
5、what items should be covered while booking a room?
a、arriving date and time
b、types of room
c、number of the rooms
d、personal information
6、do you have a _______twin room ?
a、empty
b、vacant
c、spare
d、available
7、there are several ways of booking a hotel, such as online booking, telephone booking, etc..
8、providing the registration number can save our time for pulling up the information.
9、when the receptionist upgrades the room for us, we don't need to pay the extra charge all the time.
10、in the american hotel, if there are something wrong in the room, the guest should call the maintenance department first.
2019-2020（上）商务英语口语与实训期末考试2019-2020（上）商务英语口语与实训期末考试1、the flavor of guangdong cuisine is
a、spicy and hot
b、sweet and mild
c、fresh and mellow
d、crispy and salty
2、which of the following choices are not included in the eight great cuisine in china ?
a、sichuan cuisine
b、zhejiang cuisine
c、jiangxi cuisine
d、fujian cuisine
3、as for the branch names of a company, which of the following choices is not correct ?
a、personal department
b、human resource department
c、accounting department
d、research & developing deparment
4、what class of ticket would you like, ___class or business class ?
a、economic
b、economics
c、economical
d、economy
5、how much do you ____ for a double room per night ?
a、charge
b、like
c、cost
d、use
6、50 dollars per night , plus 15%_____.
a、service cost
b、service payment
c、service charge
d、service commitment
7、we have already____ a leading market position.
a、obtained
b、acquired
c、achieved
d、got
8、what is the correct order of the following dishes as a standard western dinner. main course dessert side order appetizer soup
a、53421
b、15324
c、14253
d、45312
9、if there is no further developments, i would like to _______to today's agenda.
a、start with
b、move on
c、begin with
d、move towards
10、which of the following choices has the same meaning as the word "bedrock price"
a、the highest price
b、the proper price
c、the bottom price
d、the reduced price
11、let's ______the transaction at the price of 20 yuan each.
a、finish
b、conclude
c、lead
d、get
12、which of the following does not belong to the ways of opening the business conference ?
a、introduction
b、explain the purpose of the conference
c、show warm welcome to the attendees
d、summarize the key poins on the agenda
13、which one is not the appropriate wearing for the business banquet ?
a、tuxedo
b、swallow-tailed coat
c、suit
d、t-shirt
14、_____ is really necessary before business negotiation
a、making appointment
b、rearrange the schedule
c、change the appointment
d、sending the invitation
15、we would like to ______some us dollars into austrialin dollars
a、change
b、exchange
c、pay
d、use
16、if we travel abroad, which one is the first counter we have to go through after landing ?
a、the customs
b、baggage claim area
c、immigration check
d、security check
17、which of the following choices does not belong to the procedure of booking the flight online ?
a、search for the website of the airline
b、fill in the payment information
c、study the flights offered
d、calling the airline ticket office
18、what is the baggage _______ for business class ?
a、allowance
b、permit
c、permission
d、admission
19、which of the following choices is not neccessary when we check-into the hotel abroad ?
a、show our passport
b、fill in the regisration form
c、show your id card
d、confirm your reservation
20、what are the ways of promoting exhibition ?
a、telemarketing
b、brochure
c、website
d、fax
21、what are the good ways of promoting before the trade show ?
a、send the gifts
b、direct mail
c、call the customers
d、collect the feedback
22、my name is james johnson, and i am in charge of sales department.
a、in charge of
b、major in
c、responsible for
d、master
23、what background information could we prepare for the company presentation ?
a、company history
b、company culture
c、potential market
d、products &services
24、"如果您现在预订，可以享受八折优惠。” 以下英语表达正确的是？
a、we could offer you 20% discount if you reserve now.
b、we could offer you 80% discount if you reserve now.
c、we offer you 20% off if you reserve now.
d、we offer you 80% off if you reserve now.
25、we have to _____before going through the security inspection.
a、check the documents
b、get the boarding pass
c、check in the luggage
d、wait in the waiting hall
26、i'd like to reserve a family______.
a、suit
b、suite
c、room
d、department
27、what cannot be allowed to take for security inspection ?
a、liquid
b、lighters
c、dangerous goods
d、laptop
28、what should we prepare for the business conference ?
a、theme
b、venue
c、equipment
d、participants
29、is there any double room available on nov. 20th ? the possible polite answers could be ________.
a、sorry, all the double rooms have been reserved. how about the twin rooms ?
b、i am afraid we don't have any rooms available on that day.
c、no double rooms left on that day
d、i am sorry , we have no double room left, but we still have twin rooms.
30、---madam, how would you like your money ? ---___________________.
a、by cash, please.
b、i'd like 10 100-dollar bills.
c、10 in fifties and 20 in tens, please.
d、i can take it by myself
31、what should we prepare for a product presentation ?
a、customer analysis
b、marketing investigation
c、resource preparation
d、staff recruitment
32、which statement about pricing strategy is true ?
a、it is a strategy used to pursue the objective of obtaining market.
b、it is a strategy used to pursue the objective of profit maximization.
c、it is a strategy used to pursue the objective of attracting most customers.
d、it is a strategy used to pursue the objective of quality maximization.
33、how many types of booth do we usually have ?
a、standard booth
b、peninsula booth
c、island booth
d、linear booth
34、shipment is to be _________during october.
a、effected
b、completed
c、made
d、lead
35、i'd like to ___some us dollars _____yen.
a、exchange......into
b、change......into
c、exchange......with
d、exchange......for
36、sorry, there is no ___to seoul at that time. you have to transfer in hong kong.
a、international flight
b、domestic flight
c、direct flight
d、non-stop flight
37、translation: 请问能给我一张海关申报单么？
a、please show me a custom applying form.
b、may i have a disembarkation card ?
c、may i have a custom declaration card ?
d、would you please pass me a custom declaratio form ?
38、which of the following choices could be covered when describing a company ?
a、how many employees do you have ?
b、what is your company's line of business
c、what kind of products and services do your company provide ?
d、when was your company founded ?
39、we don't need to ask for the client's business card after the booth reception and promotion.
40、we should inform the attendees of the business conference at least two or three days before.
41、things those are not eaten like bones should be put on the table when you are having dinner on some formal occasions.
42、in the west, it is a practice to send a gift to guests, but the gift is neither too big nor too expensive.
43、nothing should be crossed when you serve the visitors at your booth.
44、you should make a business appointment face to face.
45、if you are invited to a dinner party, you'd better not do anything until the host does it first.
46、we don't need to give tips to the bellboy at the hotel in the united states.
47、the goal of business negotiation is to make profit for your own company
48、various conventions and exhibitions could help the __________growth of our national economy. (丰富的会议会展活动对于国家经济的稳步发展起到了促进作用。)
49、i'd like to take this opportunity to _____our warm welcome to the distinguished guests.(我愿借此机会向各位贵宾表示热烈的欢迎。）
50、i‘d like to show my sincere thanks to our host for their gracious _____.(我谨向东道主的盛情款待致以最诚挚的谢意。）
51、if you want to get the order, i am afraid you will have to ______the price. (如果贵方想达成交易，恐怕需要降价。
52、would you show me the ______________area for ca 1002 ?(请问ca1002航班的行李提取区在哪儿？）
53、would you mind helping me place my carry-on luggage in the __________.(可以麻烦你帮我把行李放到上方储物柜么？）
final examfinal test1、i am going to ____ this subject from the following perspective.
a、talk
b、approach
c、see
d、access
2、what class of ticket would you like，______ class or business class? 那你需要定什么舱位的机票（经济舱还是商务舱）？
a、economy
b、economic
c、economical
d、economics
3、the sign above means__________.
a、baggage
b、baggage car
c、luggage car
d、baggage cart
4、how much do you _____ per night?
a、cost
b、charge
c、have
d、spent
5、turn right ____ the first crossing.
a、at
b、on
c、in
d、by
6、we have already_____ a leading market position.
a、acquired
b、got
c、achieved
d、obtained
7、____ the road you can see the hospital.
a、by the end of
b、at the end of
c、in the end
d、be at the end
8、please reorder the following dishes as a standard western dinner. main course soup coffee starter
a、3421
b、3142
c、4123
d、4213
9、if there is no further developments, i’d like to____________ to today’s topic.
a、begin with
b、move on
c、move towards
d、start with
10、various conventions and exhibitions could help the ________ growth of our national economy.(多种多样的会议会展活动对于国家经济的稳步发展能够起到促进作用。
a、steady
b、stable
c、solid
d、safe
11、my name is lucy smith. and i’m____ sales department of rainbow company.
a、in charge of
b、major in
c、responsible for
d、master
12、what background information could we prepare for company presentation?
a、founder.
b、company culture.
c、history.
d、potential market.
13、“如果您现在预订，可以享受八折优惠。”以下英语表达正确的是？
a、we could offer you 20% discount if you reserve now.
b、we could offer you 80% discount if you reserve now.
c、you are 20% off if you reserve the ticket now.
d、you are 80% off if you reserve the ticket now.
14、what should we take account of for the business convention?
a、theme.
b、date and time.
c、venue.
d、number of participants.
15、how many types of booth do you know?
a、standard booth.
b、peninsula booth.
c、island booth.
d、linear booth/in-line booth.
16、shipment is to be ______ during october.
a、effected
b、forced
c、made
d、taken
17、which one has the same meaning as the word "bedrock price"?
a、the highest price.
b、the lowest price.
c、the reduced price.
d、the bottom price.
18、what do you think are the ways of promoting exhibitions?
a、telemarketing.
b、poster.
c、radio broadcasting.
d、face-to-face bargin.
19、what should we do before clearing the security at the airport?
a、check the luggage.
b、check the personal document.
c、get the boarding card.
d、upgrade the class.
20、how many different kind of room do you know generally in the hotel?
a、twin room.
b、double room.
c、business suit.
d、presidential suite.
21、place your napkin on the lap as soon as you are seated for a western dinner.
22、we don't need to give tips to bellboy when reaching the hotel in the u.s.a..
23、it doesn’t matter to make jokes regarding aircraft bombing at the airport.
24、things those are not eaten like bones should be put on the table when you are having dinner on some formal occasions.
25、in the west, it is a general practice to send a gift to guests, but the gift is neither too big nor too expensive.
26、let's ______the transaction at the price of 20 yuan each.(让我们以20元每件成交。）
27、i'd like to ______my warm welcome to all of you.（我向在座各位致以我热烈的欢迎。）
28、on behalf of all the members of our company, i'd like to show my sincere gratitude to the host for your gracious ________.(我代表我们公司全体成员，向东道主的盛情款待致以诚挚的谢意。）
29、your price is much higher than other_________and it's impossible for us to accept.(贵方价格比其他供应商高太多，我方无法接受。）
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